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We're here to help with any questions or issues. We aim to reply within three hours, and always within 24 hours.
How Quickly We Reply
SetForWork is run by one person, so there's no call centre and no overnight shift — but every message gets read and answered.
- We aim to reply within three hours during the working day.
- Please allow up to 24 hours for a reply — evenings, weekends and bank holidays included.
- Anything about billing, a trial or a refund is dealt with first. If your trial is about to end and you need it stopped, say so in the subject line.
Common Topics
- Account access and login issues
- Billing, subscriptions, and cancellations
- Bug reports and app issues
- Feature requests and feedback
- Data deletion requests
SetForWork assists with job planning. Users remain responsible for compliance with safety regulations, site rules, and safe systems of work.