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Support

We're here to help with any questions or issues. We aim to reply within three hours, and always within 24 hours.

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How Quickly We Reply

SetForWork is run by one person, so there's no call centre and no overnight shift — but every message gets read and answered.

  • We aim to reply within three hours during the working day.
  • Please allow up to 24 hours for a reply — evenings, weekends and bank holidays included.
  • Anything about billing, a trial or a refund is dealt with first. If your trial is about to end and you need it stopped, say so in the subject line.

Common Topics

  • Account access and login issues
  • Billing, subscriptions, and cancellations
  • Bug reports and app issues
  • Feature requests and feedback
  • Data deletion requests

SetForWork assists with job planning. Users remain responsible for compliance with safety regulations, site rules, and safe systems of work.